How do we work

Professional operators

  • carefully selected and trained to high standards,
  • Regularly attend qualification upgrading courses,
  • use a dedicated «TaxSee» software,
  • every action of operator is recorded by information system
  • every operator is continuously controlled by Quality Office,
  • all the calls are recorded and they are suitable for subsequent playback.
Professional operators


Development of software is performed by «TaxSee» in-house specialists. We not only follow a troublefree operation of our software, but also monitor the market development and make amendments in our software product. This permits our clients to be sure, that they really work with the best software of the sector.

Our software products:

  • «Taxsee Driver» is an application for drivers,
  • АRМ «TaxSee» is a program for operator's computer work station,
  • accountability and control module for a manager,
  • web resources for taxi clients,
  • app. for taxi ordering via mobile phone,
  • integration with payment service providers,
  • adjustable Interactive Voice Response IVR.

Are you a head of operating taxi company or planning to set up your own business?

Estimate the capabilities of Taxsee hardware-software system.

  • Total on-line control of all business processes.
  • Detailed analytic reports.
  • You only need Internet access.

Get free trial access to the taxi service management program.

Work with clients

1 The operators handle the customers' orders received in different ways
2 An agreeable voice of IVR system and a polite operator answer the customers' phone calls
3 Upon the assignment of a car the client receives SMS-notification specifying a car arrival time, its' number plate and a model as well as trip price
4 Upon a car arrival, a customer receives a call from IVR, wherein the customer is informed about the car arrival and offered to head out as well as the order is spoken
How do we work

Ways of taxi ordering


  • phone call (on direct dial number or boomerang phone number)


  • IVR (voice menu)
  • online on the website
  • apps for Android and iOS
The App for Android and iOS

Working with drivers

1 Upon an order receiving, an operator draws up an order: adds a traffic route and a pickup address to a base
2 The system automatically assigns the nearest car. If the car is not available, the order becomes visible to all drivers, everyone can send a request for assignment. The system itself selects one of the drivers for the order assignment
3 Upon a passenger delivery, a percentage of a trip price is written off from a driver's account. Then a driver is free again to execute the next order
Taxsee Driver application for drivers

Learn about your benefits from cooperating with us