Conducting of phone surveys of drivers and clients
Call center is the most efficient instrument for conduct of social research. Our capacities enable us to conduct a high-quality phone survey in compliance with your purposes.
Call center «TaxSee» has a wide experience of conducting polls. We will help you to get feedback from your clients and drivers on the issues of your interest.
Resources and capabilities of «TaxSee» call center:
- sampling from your base by specified criteria,
- Assistance in preparation of opinion poll format,
- professional operators,
- dedicated software which ensures high quality and rate of conducting polls,
- provision of a detailed report on a pre-agreed form, including digital recordings of all conversations with respondents.
As a result of the survey you will be able to assess a standing of your company as precisely as possible, determine prospective lines of development and ways of risk minimization, improve your pricing policy and a host of other things.
Drivers' balance top up in payment terminals via unified provider «TaxSee»
Working with us, you save your time. You will not have to enter into several contracts with various operators of payment terminals. We already have contracts with the largest operators on favourable terms.
Low level of commissions for the payment accepted via «TaxSee» will help you to reduce expenses connected with flow of funds.
Vast network of payment terminals throughout Russia will enable your drivers to top up their balance promptly and сonveniently.
Money will be credited to your driver's account automatically, without involvement of accountants. It will ensure a stable cooperation between you and your drivers on an advance-payment basis.
We will provide you with a prompt technical support and comprehensive information about payments via «TaxSee».
Working with «TaxSee» provider, you will not have to worry about your money. The funds will be transferred to an account of your company in full and on time. While your managers will be able to focus on dispatch of current business not related to handling of cash.
We've created an orders exchange service for our clients. This is not an Exchange where orders speculation takes place. We will never include any elements of the Exchange in the orders exchange service.
The essence of our service is the following: if, at the moment of a peak load, your fleet of taxis is incapable to execute all the orders, an order becomes visible to other taxi companies you cooperate with, after a period of time set by you. Exchanging the orders with partner taxi companies will enable you to retain customers ( they get needed service) and save money spent on receiving the phone calls by a call center (the cost of a call will be paid by the taxi company which executed an order).
Transfer of orders to «TaxSee» orders exchange service will enable your company:
- to preserve loyality of your clients. The customers will hardly contact the other taxi companies, if they are sure, that your company tries best to execute the customers' orders;
- quickly build up taxi order service, even without having your own fleet of taxis. You can immediately start an advertising company while the orders can be forwarded to «TaxSee» orders exchange service. Such a form of work is the most interesting for start-up projects;
- to optimize operation of your taxi company. You forward an order which can't be executed by yourself or you want to improve the efficiency of your taxi company (to decrease the vehicles empty running, reduce the taxi waiting time etc.).
Receiving of orders from «TaxSee» orders exchange service will enable your company:
- to increase the volume of transportation and company income by means of third-party taxi companies orders execution;
- to optimize the operation of your taxi company. By means of customizable filters you can receive only the orders which comply with your requirements (in terms of cost, waiting time etc.).